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Youbizmart LLC

Description
Youbizmart : We pride ourselves on great customer service. Our sales reps have excellent knowledge of the products we sell. We are located in Mission Tx but we have five distribution centers located across the country to save you time and shipping costs. Most orders are delivered in 2-3 days.
 
Tax Policy
Texas state residents are subject to sales tax.
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15 Day Satisfaction Guarantee

Your satisfaction is our success! We strive to provide our customers with the highest level of service possible. From first visit to order delivery, we want you to be completely satisfied with your experience. All products carry a 15 day satisfaction guarantee beginning from the day product is shipped from our warehouse, unless otherwise noted.

Our friendly and knowledgeable sales staff is available to help you find the product that best fits your needs.

You can shop with confidence at Youbizmart as every product we ship is covered by a manufacturer's warranty, unless otherwise noted.

Certain conditions and/or limitations apply:
A RETURN AUTHORIZATION NUMBER (RA#) must be obtained from our customer service staff and is required for ALL returns. Merchandise must be returned within 15 days of the issuance of the Return Authorization # at which time the Return Authorization # expires. Return Authorization #'s are non-renewable. Return shipping charges are the sole responsibility of the customer.

Youbizmart reserves the right to return any merchandise without a valid RA# to the customer.

RETURNS
*See Manufacturer Return Policy Restrictions

All returned merchandise must be in the original packaging with the UPC or bar code intact, and all components, manuals and registration card(s) included. Products using accessories such as toner, ink cartridges, media, batteries, film, etc. must be returned with the factory-sealed accessory. Product that is returned incomplete, or damaged, -- if accepted -- will require a deduction. This deduction is final.

15-day money back guarantee does not apply to special orders nor refurbished products.

Software, Games, & DVDs

Computer software, video games, video gaming systems, audio CDs, VHS videos, and DVD videos are returnable only if unopened. Defective items will be exchanged for the exact same item only.

MANUFACTURER RETURN POLICY RESTRICTIONS

If you have merchandise that is malfunctioning or seems to be defective, we will do our best to help you obtain technical support from the manufacturer or make arrangements to repair the product. In many cases, the manufacturer can diagnose and resolve concerns over the phone. For more information, please call us at 1-956-465-4177 to allow us to assist you with these manufacturers, or you may call them directly.

Due to manufacturers' policies, Youbizmart cannot accept returns or exchanges of certain products manufactured by the companies listed in the table below. Neither can we accept returns of refurbished items. These manufacturers deal directly with issues regarding their products and will repair or replace these products in accordance with their own policies. Contact information is also provided for each of these manufacturers.

Please have the following information readily available before contacting the manufacturer or Youbizmart: date of purchase, Model and serial number of the defective product.

Televisions (24" or larger)

Refunds cannot be given on televisions 24" and larger. In-home service is offered by the manufacturer on large TV's and may be your most convenient option. Defective items may be returned within 30 days of the purchase date for replacement or upgrade. Please insure sufficient packaging is used to protect any return shipments. Customer is responsible for any damage caused due to insufficient packaging. To return a product, please follow the steps outlined below.

1. Obtain a Return Authorization Number (RA#) within 30 days of the original ship date by calling 1-956-465-4177 Option 2 or INTL: 1-956-465-4177
2. Please provide the following information when requesting a Return Authorization #: Original order number (located on packing slip), name of product being returned, reason for return, your name, daytime telephone number and e-mail address.
3. Verify that all merchandise is in the original packaging with the UPC or bar code intact, and that all components, manuals, cables, and accessories are included.
4. For your protection, use a "traceable" ground shipping method.
5. Please use the merchandise-return label, located on the back of your packing slip.
6. Return the merchandise within 15 days of issuance of the RA#. Print the Return Authorization # clearly on the outside of the package. PACKAGES WITHOUT A Return Authorization # WILL BE RETURNED TO THE SENDER.
Tel: 1-956-465-4177
Hours: 8am–6pm CST
Email: customerservice@youbizmart.com

Mailing Address:
3507 San Angelo
Mission, TX 78572

customerservice@youbizmart.com

956-465-4177